Privacy Policy

Information We Collect

At AeroVortex Flame Hotel, we collect information to provide you with exceptional service and memorable experiences:

Personal Information: Name, address, email, phone number, and payment details for reservations
Booking Information: Room preferences, arrival/departure dates, special requests
Service Usage: Facility usage, dining preferences, and service feedback
Technical Data: IP address, browser information, and website usage analytics

How We Use Your Information

Your information helps us soar above the ordinary in providing luxury aviation-themed hospitality:

Process reservations and bookings
Provide personalized services
Send booking confirmations

Improve our facilities and services
Send promotional offers (with consent)
Ensure security and prevent fraud

Information Sharing

We never sell your personal information. We only share data with trusted partners necessary for your stay and in compliance with Canadian privacy laws.

We may share your information with:

Payment processors for secure transactions
Service providers (housekeeping, concierge, dining)
Legal authorities when required by law
Emergency services for guest safety

Data Security

Your data security is as important as flight safety. We implement multiple layers of protection:

Encryption

SSL encryption for all data transmission

Secure Storage

Protected servers with limited access

Your Rights

Under Canadian privacy legislation, you have the right to:

Access your personal data
Correct inaccurate information
Request data deletion

Opt-out of marketing communications
Request data portability
Lodge privacy complaints

Cookies and Tracking

We use cookies to enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings.

Essential cookies are necessary for website functionality and cannot be disabled.

Contact Our Privacy Officer

For privacy-related inquiries or to exercise your rights:

Email: privacy@aerovortexflamex.info

Phone: +1 (604) 555-0147

Address:

2850 Granville Street
Vancouver, BC V6H 3J1
Canada

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.

Last Updated: December 2024